Try searching for Plesk and Blackberry to find information on configuring Plesk to forward incoming email to a Blackberry device. There is so much Blackberry chaff that you can’t see the wheat. Fear not I to here to help. The problem is that I need to set up the mail server to accept the mail into a users mail box then forward a copy of the mail to another email address. In my previous experience “Forwarding” a mail does not leave a copy - it just forwards it. After much reading I figured out the the facility I needed is called “Redirect". It seems obvious now, but like I said, there isn’t any documentation. The true “Forwarding” facility does not seem to be supported under Plesk - well I can’t find any documentation which suggests it is.