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Tags: advice

Using mail aliases to provide a united front to customers

December 2nd, 2014
A huge company might have a support email address of Emails that are sent to this email address are not received by a single person and then forwarded to an account manager, they typically go into a customer management system. Their… more »

Creating and resizing logical volumes on a 1and 1 dedicated server

March 1st, 2011
1&1's documentation is pretty awful but to be fair they only expect real system administrators to be using their dedicated servers. They give you a copy of Plesk 10 but it doesn't have any capabilities to alter the disk or volume group layouts. 1&1 layout their default image in a way that only gives you 4GB on each of the major partitions and it leaves the other 212GB as unallocated. So in order to use the server properly you have to get interested in the Logical Volume Manager. more »

Repairing other people's computers

February 24th, 2011
Another thing that happens when you tell people you’re in I.T. is repairing their computer. Most people haven’t realised that computers are disposable consumer electronics. Wasteful though this is, if your computer breaks after 5 years then… more »

Laptops and PC desktops

December 9th, 2010
Being in I.T. means you suffer from the same problems as doctors - bare with me on this! You meet a doctor at a party and the first thing you ask is are you a GP (General Practitioner) as opposed to some weird area of medicine or biology, or even… more »

Free USA Visa Waiver Programme

July 20th, 2009
From 12 January 2009 it will be compulsory for non-US citizens travelling (to the United States of America) under the Visa Waiver Programme (VWP) to apply via the Electronic System for Travel Authorisation (ESTA) no later than 72 hours prior to departure… more »