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Welcome to BigSoft Customer Support

These pages have been set up to provide support documentation for our customers. They contain a growing set of instructions on how to perform various tasks to help us diagnose problems or find out information. The pages are set up using MediaWiki which is an open source document collaboration application.

We have a section on using our support facilities but don't worry we're quite accommodating so there isn't much to read. If you only read one document then make it How to report problems effectively, to get your issues resolved as quickly as possible.

General support issues can be found in the Support section.

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